Resources: Culturally and Linguistically Diverse (CALD)

The following organisations offer specific support for people needing care or their families and carers from culturally diverse backgrounds. Contact these organisations for information, support and assistance.

Further resources can be found by selecting the Resources on the right.

Telephone Interpreter Service Free interpreter to assist with contacting services
13 14 50

Carers Kit

Home Modification and Maintenance Services

02 6622 8386

Multicultural Aged Care Services (Multicultural Communities Council Illawarra)

List of aged care services for CALD groups in NSW
02 4229 7566


Legal advice, including advice and publications relating to wills, guardianship, power of attorney and more. Information is available in several languages, as well as English
1300 888 529 (Mon to Fri 9am-5pm) or 1300 889 529 TTY
Translating and Interpreting Service (TIS) on 131 450

Multicultural Disability Advocacy Association

Multilingual support for accessing appropriate services
1800 629 072

Multilanguage fact sheets and audiovisual resources

NSW Government printed resources in different languages about health issues, services, caring and other information

NSW Government audio and video resources in different languages

Older Parent Carer Program

Assistance with caring for an adult child with illness/disability
1800 242 636 (Mon-Fri 9am-5pm)

Support Groups

Transcultural Mental Health Centre

Multilingual clinical consultation and assessment
1800 648 911

Chronic conditions

Alzheimer’s Australia NSW

1800 100 500

Cancer Connections

Online support

Cancer Council Helpline

13 11 20 (Mon to Fri 9am-5pm)
Arabic 1300 301 431
Cantonese 1300 300 935
Greek 1300 301 449
Italian 1300 301 431
Mandarin 1300 300 935

CareSearch Palliative Care Knowledge Network

Free online end-of-life information for carers, families and service providers. Printed resource pack also available. Videos in Greek, Italian and Chinese also available.

Continence Foundation

Bowel and bladder control
1800 330 066

Speech Pathology Australia

Provides information, fact sheets, Medicare rebates and locating a speech pathologist
03 9642 4899

CALD fact sheet – Speech Pathology


Autism Spectrum Australia (ASPECT)

Assistance of carers of people with autism
1800 069 978

Autism advisor for funding initiatives, early intervention and other support for children
1300 978 611

Better Start for Children with Disability Initiative

Assistance for children with developmental disabilities to access funding for early intervention services
1800 242 636

Drugs and Alcohol


Alcohol and Drug Information Service
02 9361 8000
1800 422 599

Health information

Diversity Health Institute

Clearinghouse health information

NSW Multicultural Health Communication Service

Multilingual fact sheets
02 9816 0347

Financial assistance


13 27 17

Companion Card – NSW

Assistance for carers of people with a severe disability
1800 893 044

Financial Counsellors Association of NSW

Free service to assist with financial problems
1300 914 408

Mobility Parking Scheme

Application under Rules and Regulations

Working Carers Gateway

Mental illness

Beyondblue Infoline

Anxiety and depression
1300 224 636


Drugs and alcohol dependency with a mental illness
02 9840 3800

Family and Carer Mental Health Program

1800 242 636

Mental lllness Online

Depression - Greek, Italian and English


Commonwealth Respite and Carelink Centre

1800 059 059

1300 phone numbers are local cost*
1800 phone numbers are free calls*
*except from mobiles